Privacy Policy

1. Overview

Kozen Floristry Atelier (“we”, “us”) provides online and studio-based education. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services.

2. Information we collect

• Account data: name, email, password hash.
• Transaction data: purchased courses, billing amounts (processed by payment providers).
• Support data: messages you send via the contact form.
• Usage data: device, browser, pages visited, and referrers.
• Cookie data: preferences such as theme and cookie consent.

3. How we use information

• Provide course access, maintain accounts, and deliver support.
• Improve curriculum and site reliability.
• Comply with legal obligations and enforce policies.

4. Sharing

We do not sell personal data. We share limited data with service providers (e.g., payment processors, cloud hosting) under contracts that require appropriate safeguards.

5. Cookies

We use essential cookies for authentication, security, and remembering preferences (e.g., theme, cookie banner). You can decline non-essential cookies using the banner in our footer.

6. Data retention

We retain account and transaction records as required for auditing, tax, and regulatory purposes, and delete or anonymize data when no longer necessary.

7. Your rights

• Access and correction of your personal data.
• Deletion where applicable by law.
• Objection to certain processing and withdrawal of consent where consent is relied upon.

8. Security

We implement administrative, technical, and physical measures designed to protect information. No method of transmission or storage is completely secure.

9. International transfers

Where data is transferred across borders, we use lawful transfer mechanisms and require equivalent protections.

10. Children’s privacy

Our services are not directed to individuals under 16. If we learn we collected such data, we will delete it.

11. Contact

Questions about privacy? Email [email protected] or call +1 (212) 555-0186.